Click here to see Shipping Information.

Click here to see our Return Policy.

Click here to see our Exchange Policy.

All orders are processed the next business day, and shipped via UPS requested shipping method. An e-mail confirmation will be sent upon shipping completed order. At this time we do not ship on Saturdays or Sundays. If an item is on backorder, we will contact you by email to let you know the delivery status. Customized/Team items may take 3-4 weeks to complete, order processing time varies with product availability and outside vendor turn-around time, regardless of chosen shipping method.

+ Shipping costs vary, depending on method.

+ Our shipping carrier is UPS.

Important Note:Shipping and handling charges for orders in excess of $500.00 may be adjusted to reflect actual shipping costs. This adjustment may increase or decrease the cost reflected on our shipping tables because of variances in weight, and destination. You will be contacted for approval if the shipping charges are to be adjusted

The shipping options available to our customers include: (click on the link to see shipping charges for each option):

Standard Shipping

3-Day Shipping

Next Day Shipping

We currently do not ship outside the continental US.

No returns, only exchanges within 30 days of purchase.

If for any reason within 30 days of receipt of your order you are not satisfied with your purchase and you have not used or worn the product, and you can send back the product in its original packaging, for an exchange only. Please Note: All footwear being sent back to Soccer Fanatic must be in a shipping box. Shoes sent back in the footwear box with a shipping label on the outside will not be accepted and refused upon arrival. The customer is responsible for the shipping cost to and from Soccer Fanatic, including items with manufacturer defects. Shipping costs are based on our Standard Shipping chart. Customized/Team items, club/team orders, large quantity orders, or used/worn product are not returnable.

Soccer Fanatic requires a "Return Authorization Code" (RAC). No exchanges will be authorized without a RAC. If you wish to exchange an item you have purchased, please contact our Customer Service department to request your RAC. Please make this request by email to: orders@soccerfanatic.com

You will need to include a copy of our Exchange Form completely filled out, in the shipping box of item(s) you will be exchanging.

Click Here to download our Exchange Form.

Shipping Address
SOCCERFANATIC.COM RETURNS
RAC #: __________________
9726 Aero Drive
San Diego, CA 92123

Defective Policy

Damaged product that is unfit for its intended purpose due to manufacturing or design flaw.

Examples:
Footwear: outsole separates, shoe splits, tongue comes off, eyelet broken
Gloves: Finger saver breaks, stitching comes out
Balls: Stitching comes apart, bladder won’t hold air, slices from manufacturer
Bags: Stitching comes apart *
Apparel: Seams come apart or out *
(* items exchanged with customization: Soccer Fanatic will NOT credit customer for the cost of customization)

In the event of merchandise purchased on SOCCERFANATIC.COM become defective during normal wear, please fill out our Exchange Form and follow all listed policy procedures in our Exchange Policy.  Please note: Defective clearance or sale merchandise must be processed directly through manufacturer.

Merchandise Depreciation Chart:
The following credit will be issued on defective merchandise according to the date of purchase.

 0-45 DAYS           100% CREDIT
46-90 DAYS           50% CREDIT
91 DAYS or more      NO CREDIT

Refusal of Packages
If parcels are refused, original and return shipping charges will be charged to your original form of payment.

If you have any questions, you can always call us at 1.877.544.3456